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Results

What happens when
the system runs for you

Real numbers from real service businesses. These are placeholder case studies — replace with your actual client results as they come in.

3x
Avg review growth in 90 days
4.8★
Avg rating after 6 months
28%
Lost quotes recovered
12%
Old customers reactivated
Case studies

Three businesses.
Three completely different wins.

Same system, different results depending on where the biggest gaps were. Every business gets the same 7 automations — but each one finds its own highest-value outcome.

🔧 Plumbing
Mike's Plumbing
Columbus, Ohio · Growth package · Month 3
The problem
Mike had been in business for 11 years and had 14 Google reviews — all from satisfied customers who happened to leave one on their own. His GBP was unverified, showed no photos, and his competitor two streets over had 94 reviews. Mike was losing first-call opportunities every single week and didn't know why his phone had slowed down.
What we did
Verified and fully optimized his GBP within 3 days. Built the review sequence — 90 minutes after every job, his customers received a satisfaction check, and happy customers got the Google review link. Within 60 days his review count tripled and he was showing up first for "plumber near me" in his zip code.
"I went from 14 reviews to 61 in three months. I didn't do a single thing — my tech just books jobs in the app and the reviews come in automatically. My phone is ringing like it was 5 years ago."
— Mike Johnson, owner
Results after 90 days
Google reviews14 → 61
+336% increase
Star rating4.1★ → 4.8★
Above local competitor average
GBP profile views+180%
Monthly searches showing his profile
Inbound calls from Google+40%
Compared to 3 months prior
Reviews14→61
Rating4.1★→4.8★
GBP verifiedNo→Yes
Rank for "plumber near me"#8→#2
Growth — $399/mo Results measured at 90 days
❄️ HVAC
Cool Air HVAC
Houston, Texas · Authority package · Month 2
The problem
Carlos ran a 3-tech HVAC operation and sent roughly 15–20 quotes a week. He estimated he was closing about 55% of them — the rest just went silent. He had no system for following up on quiet quotes and assumed the customers had gone elsewhere. He was also losing repeat customers who hadn't heard from him in a year.
What we did
Built the lost estimate recovery sequence — when a tech marks a quote as sent, three follow-up SMS fire automatically over 7 days. Also activated the maintenance reminder sequence, targeting customers who'd had their annual HVAC check 11 months ago. First quarter reactivation campaign recovered 6 past customers.
"The lost estimate recovery alone paid for the service. We recovered four jobs in the first month that I would have just written off. And the maintenance reminders are booking out my quieter weeks automatically."
— Carlos Alvarez, owner
Results after 60 days
Quote close rate55% → 71%
From lost estimate recovery
Lost quotes recovered (mo 1)4 jobs
Avg $380 per job = $1,520 recovered
Reactivation bookings (Q1)6 jobs
From 50 past customers contacted
Google reviews22 → 49
+122% in 60 days
Close rate55%→71%
Revenue recovered mo 1$0→$1,520
Reviews22→49
Reactivation bookings0→6/quarter
Authority — $699/mo Results measured at 60 days
🏠 Roofing
TopRoof Roofing
Tampa, Florida · Growth package · Month 4
The problem
Sarah's roofing company had a 3.8-star Google rating from 28 reviews — two of which were fake 1-star reviews from a competitor. Her conversion rate from Google profile views to calls was below industry average and she was spending $800/mo on Google Ads to compensate for her weak organic presence. She'd tried Podium for 6 months but cancelled because nobody on her team used it.
What we did
Flagged and got the fake reviews removed through Google's review policy process. Fully optimized her GBP, responding to all existing reviews for the first time. Built the review sequence — with 4 roofing techs each completing 2–3 jobs daily, the volume of review requests was significant. Within 4 months her rating climbed to 4.7 stars on 91 reviews.
"I tried Podium and hated it — nobody on my team ever used the software. MapAuthorityPro set everything up so my guys don't have to do anything except book the job. My rating went from 3.8 to 4.7 and I cancelled my Google Ads because I don't need them anymore."
— Sarah Roberts, owner
Results after 120 days
Google reviews28 → 91
+225% increase
Star rating3.8★ → 4.7★
Fake reviews removed, real ones flooding in
Google Ads spend$800 → $0
Organic GBP replaced paid traffic
Profile-to-call conversion+55%
More views converting to actual calls
Reviews28→91
Rating3.8★→4.7★
Google Ads spend$800/mo→$0
Net monthly saving—→+$401/mo
Growth — $399/mo Results measured at 120 days
Across all clients

What the numbers look like
at 90 days on average

3.2x
Review count growth
Average increase in total Google reviews within the first 90 days. Most clients start between 10 and 30 reviews and end the quarter above 60.
4.8★
Average rating at 6 months
Clients who start below 4.2 stars consistently reach 4.6–4.9 by month 6. The satisfaction gate routes unhappy customers to private feedback before they hit Google.
28%
Quote recovery rate
Average percentage of previously silent quotes that convert after the 3-touch follow-up sequence. For a contractor sending 15 quotes a week that's 4 extra jobs per month.
12%
Reactivation conversion
Of past customers contacted in a quarterly reactivation campaign, 12% on average book a job within 30 days. From people who already trust the business.
5
Days to go live
From payment to first automated review request firing. Most platforms require weeks of self-setup. Every client is fully operational within one work week.
+180%
GBP profile views
Average increase in Google Business Profile views within 60 days of optimization. More views from better category matching, more photos, and higher review velocity.
By automation

What each automation
delivers on its own

Every client gets all 7. Here's what each one contributes independently.

⭐
3.2x
Review request sequence
The satisfaction check + timed follow-up sequence generates 3.2x more reviews than asking manually or not asking at all. Timing at 90 minutes post-job is the key variable.
🤖
100%
AI review reply rate
Every single review gets a personalized reply within minutes. Before setup, most clients replied to fewer than 30% of reviews — usually only the negative ones.
💰
28%
Lost estimate recovery
28% of previously silent quotes convert after the automated 3-touch follow-up. The second message on day 5 has the highest conversion rate of the three.
🔄
12%
Customer reactivation
12% of lapsed customers contacted in a quarterly campaign book within 30 days. For a client with 100 past customers that's 12 jobs from a single campaign that costs nothing to run.
🎁
8%
Referral campaign
8% of happy customers who receive the referral SMS 7 days after their review send a referral within 2 weeks. Timing to peak happiness is what makes this work where random blasts don't.
📞
0
Missed calls lost
Every missed call now gets an instant text-back and a follow-up if unanswered after 2 hours. Clients consistently report converting calls they would have permanently lost before setup.
What clients say

In their own words

★★★★★
"Went from 14 reviews to 61 in three months. My tech books the job in an app and the reviews just come in. I thought it was too good to be true."
MJ
Mike Johnson
Mike's Plumbing, Ohio
↑ 14 → 61 reviews in 90 days
★★★★★
"The lost estimate recovery alone paid for the service. Four jobs in month one that I would have written off. The follow-up texts feel personal, not spammy at all."
CA
Carlos Alvarez
Cool Air HVAC, Texas
↑ $1,520 recovered in month 1
★★★★★
"I tried Podium and hated the contract. MapAuthorityPro set everything up in a week. My rating went from 3.8 to 4.7 and I cancelled my Google Ads — I don't need them anymore."
SR
Sarah Roberts
TopRoof Roofing, Florida
↑ 3.8★ → 4.7★ in 120 days
★★★★★
"My Google profile went from completely invisible to showing up first for 'electrician near me' in my zip code. Setup was 5 days and I haven't touched anything since."
DR
Dave Rodriguez
Fast Fix Electric, Arizona
↑ #8 → #1 local ranking
★★★★★
"The monthly report shows exactly what we're getting. Review count, rating, calls from Google. I know exactly what I'm paying for every month. No guessing."
LP
Lisa Park
Fresh Clean Services, Georgia
↑ 8 → 44 reviews in 4 months
★★★★★
"We have three techs running jobs all day. Before this, we had 19 reviews from 8 years in business. Now we get 3–5 new reviews every week without anyone doing anything manually."
TK
Tom Kowalski
Kowalski HVAC, Michigan
↑ 19 → 71 reviews in 5 months

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